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jm's Articles in Business Management Show All|Display Category|Title|Newest|Oldest Train and retain the best people Training in the call center can makes the difference between an agent’s success and failure, the same is true for the entire center. With a good call center training, it will enable agents to please all customers in any situation and improve customer‘s satisfaction Call Center Agents: On the Frontlines of War Call center agents are soldiers ready to fight in the frontlines of the consumer war for the client company.	Authors Sign Up for a free account. Submit your articles. Publishers Category RSS feeds. Resources Accredited Home Schools Article Directory More Resources

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