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Helen Robinson's Articles

  • Who’s the First Person to Greet Your Customer?
    Ralph Waldo Emerson said “Life is not so short but that there is always time enough for courtesy.” I spent an interesting hour at the dentist’s office yesterday and the time actually flew. I found it fascinating and almost entertaining watching the young woman at the front desk. I guess I’m accustomed to being greeted by a receptionist with a smile and an attitude that conveys ‘thanks for coming to see us, not them’.
  • Shrimp & Egg Lovers Take Heart . . . Gurus Say, “They’re Low in Fat and Good For You.”
    I love shrimp! I love eggs! I begged and pleaded, don’t take them away from me. All these years the nutritional gurus have been telling us they’re high in cholesterol and if you eat these two foods you will have a heart attack!
  • To the Salesmen Who Have Prejudged Me. . . . I Want You to Know the Costly Mistakes You Made
    Salespeople who prejudge prospects based on appearances, the car in the driveway or the home they live in are missing out on some of the best clients. Having experienced this personally, I hope the two salesmen who decided I couldn’t possibly be a buyer are reading this. They never knew how much they lost.
  • How About a “Natural High” Instead Of Those Mood Altering Drugs?
    Researchers have found that exercise releases serotonin into the brain and creates a feeling of euphoria. If you can achieve a "natural high" a sense of well-being without the Prozac and the other depression drugs and do away with the serious side effects, why not try?
  • They Say “Look in the Mirror, Don’t See Fat, See Beautiful!” That’s Not Going to Make You Healthy!
    Henry Ford said, “Whether you think you can, or you can't, you are usually right.” If you really want to improve yourself, know that you can. You will not be dieting, you will be changing ingredients and you will give in to some changes without turning your nose up before trying. It took a long time to put that weight on, it will come off, but not in 6 weeks like the skinny models on your TV screen. Have patience! Don’t have the mindset of a dieter. Remember, you are not starving. You are ea
  • Do You Dare Throw Away the Script and Start a Conversation!
    Stop the sales pitch and start talking and listening to your customer. “It’s an amazing feeling, says Helen Robinson, when you feel the rapport, that mutual trust you’re building with the customer.”

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